Entries Tagged 'Media Services' ↓

BLOCKBUSTER Total Access policy change — eliminates due dates, limits “overclocking” the queue

I’m a former subscriber to BLOCKBUSTER Total Access and the company emailed update (see below) to me today detailing an impending service change for Total Access.   While I lived near a BLOCKBUSTER retail store, I was drawn to this service for the convenience of dropping the mailed DVDs at the store and picking up a “free” in-store retail.  When executed with precision, especially over a weekend, I could effectively “overclock” my three-at-a-time subscription to six-at-a-time.  Maybe others like me were able to use the system to their advantage and persuade the software to send Tuesday’s new releases out on Monday by returning a DVD in the store on Saturday. Most of the time, I had the new release on new release day which was awesome!

Well, sorry, folks, no more “overclocking” for BLOCKBUSTER Total Access.  Maybe the new release trick still works, though. Try it and see, your mileage may vary.

And here’s the email notification from BLOCKBUSTER:

As of March 2, 2009, there will be no more due dates for your free in-store movie exchanges!

  • In other words, as long as you are an active BLOCKBUSTER Total Access subscriber, you can keep your free in-store exchanges as long as you like from participating BLOCKBUSTER® stores.
  •  In order to eliminate due dates, the free in-store exchange will now count towards the number of DVDs you may have out at a time under your BLOCKBUSTER Total Access plan. Once you’ve returned your in-store exchange, we’ll then ship you the next available movie in your queue.
  • Your free in-store exchanges will now show up on your Queue page and in your Rental History, making it easy to keep track of the movies you’ve rented.
  • As always, you can continue to return your online rentals through the mail or drop them off at the counter of a participating BLOCKBUSTER store to have your next online DVD shipped. 

    BLOCKBUSTER Total Access is the ONLY service that offers online DVD rentals plus the convenience of free in-store exchanges.